Our Rockwell Collins Customer Response Center is a single point of contact for your service parts and rental/exchange requirements. Operating globally, 24 hours a day, seven days a week, we provide you with industry-leading, comprehensive and responsive support, as well as assistance with order placement and status, quotations, technical publications and training.

Our strategically located global distribution centers allow us to ship your orders to meet your requirements, enabling you to focus on your core business.

Service Parts and Publications/Manuals Contact Information
Phone: 1.888.265.5467 (U.S. only) or 1.319.265.5467
Fax: 1.319.295.4941 or 1.319.295.1787
Email: response@rockwellcollins.com
eStore: www.rockwellcollins.com (under the Service and Support heading)
SPEC2000: 4V792
SITA: CIDCRXD
U.S Mail: Rockwell Collins Services
400 Collins Road NE
MS 133-100
Cedar Rapids, IA 52498

Price Catalogs - Price catalogs are published annually, effective January 1, for both service parts and rental/exchange. A full version of the pricing catalog is available via the product catalog, and our rental/exchange catalog is available on our customer portal. If you prefer a paper or CD-ROM version, please call the Customer Response Center at 1.888.265.5467 or 1.319.265.5467, or email your request to response@rockwellcollins.com.

Performance Based Logistics (PBL) - A fully integrated and customizable total service solution for your avionics and communications systems.
 
Contractor Logistics Support (CLS) - Logistics support of material performed under contract by commercial organizations (including the original manufacturer) is considered CLS. Support provided may include material and facilities, as well as services, in the area of supply and distribution, maintenance, training, software support, rebuild and overhaul, modification, and system support.